Published on March 31st, 2020.
Our Users’ privacy is a priority. OptimiCDN is committed to protecting Your privacy when You use the Optimi Websites and developing long lasting relationships based on trust.
In brief, Optimi is determined to protect Your Privacy. Therefore:
Optimi does not sell your Personally identifiable Information for any purpose to anyone
Optimi gives its best effort to ensure Your information security through the securing of Our servers, encryptions and other reasonable safeguards
YOU CHOOSE whether or not Optimi may share Personally identifiable Information outside the Company
OptimiCDN Limited is a limited liability company registered in England, whose registered offices are located at 38 Berkeley Square, London – W1J 5AE, shall be referred to as “Company” or “Optimi”. When first-person pronouns are used in this Policy (“Us”, “Our(s)”, “We” etc.), the provisions are referring to the Company and/or any other Website We may choose to operate in the future.
The term “Website” is used to refer to the Optimi Websites published by Us.
The term the “User”, as Well as all second-person pronoun (“You”, “Your(s)”, etc.), are used to refer to as the user of this Website and/or services.
Cookies files are small text files containing a string of characters your computer receives when you visit the Optimi Websites. They can only be read by the server that placed them.
Personally identifiable Information can identify You as a person such as, but not limited to, your name, email address, office address, or billing information or other data which can be reasonably link to such information by Optimi.
How We Collect Your Personal Information
When you visit the Optimi Websites, we collect the following types of Personal Information in order to provide You with use of and access to the Optimi Websites and to help Us personalize and improve your experience:
Information you provide to us: We may collect Personal Information, such as your name, address, phone, email and other information that you enter directly onto or in connection with the Optimi Websites. Generally, Personal Information is requested when: (i) Optimi customers log into one of the Optimi Websites for your products and services and (ii) when visitors to our Websites request certain information about Optimi products and services. If you fail to provide the requested Personal Information, you may not be able to access all or portions of the Site or purchase products and services.
Information we receive from other sources: We work closely with third parties (for example, business partners, service providers, sub-contractors, advertising networks, analytics providers, credit reference agencies, fraud protection services, channel partners, and resellers) and may receive information about you from them.
Social Media platforms or other forums: We may receive certain information that’s stored or processed by third parties, such as the social media sites Facebook®, Twitter® and LinkedIn® when you interact with us through these social media platforms. Optimi Websites may include social media features – such as the Facebook “Like” button – and widgets – such as the “share this” button. These features may collect your IP address as well as details of the pages you are visiting on Optimi Websites. Social media features and widgets are either hosted by a third party or hosted by Optimi Websites. Each social media platform may have its own privacy notices that specifically govern its use of social media features.
Optimi Websites may also feature bulletin boards, blogs or forums. Any Personal Information that you choose to submit via such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages.
Co-Branding: Some Optimi Websites may be co-branded and offered in conjunction with another company. If you use such websites, both Optimi and the other company may receive the Personal Information that’s collected via that co-branded website. The company whose privacy notice is displayed on a co-branded website will be responsible for Personal Information collected on that website.
Other methods of collection: We may also collect Personal Information from or about you in other ways, such as through your contact with our HR or customer support teams, your results when you respond to a survey, and your interactions with members of the Optimi Group or other companies.
We will not keep Your Personally identifiable Information longer than what We reasonably believe to be necessary for the purposes for which We collected it. Therefore the length time during which we keep Your Personally identifiable Information will depend on said purposes. For more details about the purposes for which We use it see below section “OCDN’s use of information”. We may keep Your information for a longer time than what is reasonably necessary if We are required by law to keep Your information.
Information You give Us. You may give Us information about You by filling out forms on Our Website or by corresponding with Us by phone, e-mail or otherwise. Including, but not limited to, information You provide when You register to use Our Website, subscribe to Our Service, search for a product, report a problem on Our Website by emailing , promotion or survey carried out on the Website, and other activities commonly carried out on Our Website. The information You give Us may include Your name, address, email address and phone number, financial and credit card information, etc.
Information automatically collected. OCDN may automatically collect Information in relation to Your use of the Website or in relation to the Website services and activities such as, but not limited to, the date and time You visit the Website, products You viewed or searched for; page response times, length of visits to certain pages, and methods used to browse away from the page and any phone number used to call our customer service number. Also technical information including, but not limited to, IP address (or the proxy server You use to access the World Wide Web), browser type and version, Operating system; timezone settings, plug-ins types and versions, the Web address or URL (Uniform Resource Locators) You are on; the URL of the site from which You came and the site to which You are going when You leave the Website; etc.
Cookies and similar technologies. We may gather information regarding Your computer for purposes of statistical analysis about Our Website. This information helps Us improve Our Website and services or products to You.
The cookie file is stored on Your hard drive. Users can block cookies by activating proper browser settings, please refer to your browser manual to know more about the blocking cookies.
The link between Your IP address and Your Personally identifiable Information is not shared with third parties without Your permission.
Our Use of the Personal Information We Collect
We do not sell your Personally identifiable Information to anyone for any purpose.
Our primary purpose for collecting and processing Personal Information is to provide you with a secure, smooth, and efficient visitor and customer experience. We may also use your Personal Information to:
communicate with You; for instance Your email address or phone number;
process Your orders (the legal basis for processing is performance of the agreement between You and Optimi);
process your data in accordance with your employment agreement;
operate the Optimi Websites (the legal basis for processing is either performance of the agreement between us and you or our legitimate interest, more specifically our economic interest in offering you products and services);
provide support or to carry out the Service(s) You have requested or authorized (the legal basis for processing is performance of the agreement between You and Optimi);
troubleshoot your issue and provide you with more effective customer service (the legal basis for processing is performance of the agreement between You and Optimi);
process payments for products or services you have purchased (the legal basis for processing is performance of the agreement between You and Optimi);
distribute alerts concerning product upgrades, special offers, white papers, upcoming events and webinars, updated information about existing and new products and services from Optimi or our partners and to measure the effectiveness of these communications (the legal basis for processing is either explicit consent, the performance of the agreement between You and Optimi, or our legitimate interest, more specifically our economic interest in making you personalized offers); and
for such other purposes as required or permitted by law (the legal basis for processing is Our compliance with Our legal obligations).
You Can Access or Change Your Personal Information
You may contact us at any time to inquire about the Personal Information we collect about you.
Depending on the Site you use, you may access, correct, or request deletion of your Personal Information by logging in to your account, or you may contact us at legal[@]optimi.com. We will respond to your request within a reasonable timeframe.
In the event Optimi processes information about you on behalf of one of our clients, please direct your privacy inquiries and requests for access, correction or deletion of Personal Information to the client. If a client requests that we remove information, we will respond within a reasonable timeframe.
We may need to retain your information for a period of time in order to continue providing a service to you, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce our customer or user agreement, or take other actions as required or permitted by law.
A limited sharing
Protecting Your privacy is fundamental to the way We do business every day, only You choose the way We may Share Your Information outside the Company. We will not share Your Personally identifiable Information with any third party unless You gave Us Your consent, or in the event disclosure is required by law or for external processing i.e. unless You granted us your authorization or if We are required by law, We may only share or give access to Your Personally identifiable Information with Our affiliates, trusted business or persons.
Users’ choice. Your consent is essential to Us. We will share Your Personally identifiable Information with companies, organizations and individuals outside of the Company when We have Your consent to do so. We require opt-in consent for the sharing of any Personally identifiable Information i.e. unless required by law or legal proceedings We will notify You by email about the possible transfers of information about You to a third party, and You will have the choice to accept this transfer by sending us your answer via email at legal[@]optimi.com. IF YOU DO NOT ANSWER US WE WILL NOT SHARE THESE INFORMATION OUTSIDE THE COMPANY.
Legal proceedings. We reserve the right to disclose Your Personally identifiable Information to any third party if We have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request;
enforce Our Terms of Service as well as the other binding agreements between You and the Company, including investigation of potential violations of said Terms of Services or binding agreements.
detect, prevent, or otherwise address fraud, security or technical issues;
protect against harm to the rights, property or safety of the Website, Our Users or the public as required or permitted by law.
Your information security
We work hard to protect the Website and Our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information We hold. For that purpose We have implemented reasonable security measures such as encryption measures and physical security measures.
Furthermore Personally identifiable Information access is restricted to the Company’s employees, contractors and agents who need to know that information in order to process it for Us, these employees, contractors and agents are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Please note that the internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat the security measures we have implemented or use your Personally identifiable Information without authorized access.
OptimiCDN is a business-to-business service provider, this Website is not intended for Children under eighteen (18). IF YOU ARE UNDER EIGHTEEN (18) DO NOT USE OR ACCESS THIS WEBSITE.